Recent articles

Chatbots

11 min read | Sep 10 | Jacquelyn Dunham

The 6 Best Ecommerce Chatbots for Your Online Store

More than 2 billion people shop online. Ecommerce stores have more opportunities than ever to grow their businesses, but with increasing demand, it can be challenging to... read more

Customer Service

20 min read | Sep 05 | Jacquelyn Dunham

HubSpot Competitors and Alternatives for Chatbot Builder

HubSpot is well-known for its all-in-one marketing, sales, and customer service tools, including a handy chatbot builder. But let’s face it, not everyone finds... read more

Chatbots

7 min read | Sep 05 | Jacquelyn Dunham

Incident Response: How Chatbots Handle Security Breaches

Modern businesses rely heavily on technology to help manage their daily operations. This includes storing sensitive data and communicating with users. As with any... read more

Success Stories

6 min read | Aug 19 | Karolina Żeromska

Hairlust Saves 20% of Their Communication Time with 800K Monthly Visitors across 13 Localized Websites

Hairlust: the top-notch D2C hair care brand Located in the vibrant city of Copenhagen, Hairlust is more than just a hair care brand—it’s a movement towards clean,... read more

Chatbots

17 min read | Aug 16 | Kamila Tokarska and Jacquelyn Dunham

Compare Chatbot Platforms and Pick the Best One for You

With the abundance of chatbot-related technologies available, choosing the perfect chatbot platform can be overwhelming. There are various other chatbot development... read more

Chatbots

18 min read | Jul 19 | Jacquelyn Dunham

16 Top ChatGPT Alternative: AI Chatbots You Should Know About

Are you looking for a ChatGPT alternative that better suits your needs? While ChatGPT is a powerful tool, many other AI chatbots offer unique features and... read more

Customer Service

23 min read | Jul 16 | Jacquelyn Dunham

Best Freshworks Alternative and Competitors (User Reviews)

Providing excellent customer service is fundamental to keeping customers happy and loyal. Freshworks is praised for its intuitive interface and complete set of features... read more

Chatbots

22 min read | Jul 12 | Jacquelyn Dunham

Best Intercom Alternatives and Competitors [2024 List]

Having the right tools is key to delivering great customer support and keeping your customers happy. Intercom has made a name for itself with solid communication... read more

Customer Service

14 min read | Jul 08 | Jacquelyn Dunham

Twilio Alternatives and Competitors Based on User Reviews

Twilio has become a capstone in customer service because of its versatility and range of applications. However, every tool has its challenges. As customer expectations... read more

Customer Service

20 min read | Jul 03 | Jacquelyn Dunham

Salesforce Competitors and Alternatives for 2024

Salesforce Competitors and Alternatives for 2024 SEO Meta Description: Discover the top 10 Salesforce competitors for 2024, with ChatBot as the top leader that enhances... read more

Customer Service

32 min read | Jul 01 | Jacquelyn Dunham

Best Zendesk Alternative for Support Teams in 2024

Zendesk is known for its comprehensive set of customer service tools, including a ticketing system, live chat, and analytics, making it a popular choice for mid-size and... read more

Marketing

15 min read | Jun 10 | Jacquelyn Dunham

How to Use Chatbots in Marketing – An Honest Guide for 2024

Discover how chatbots in marketing revolutionize engagement, enabling personalized customer interactions and automating communications to boost conversion rates and build... read more

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