Recent articles

Chatbots

11 min read | Mar 25 | Sylwia Kocur

The Best 9 Tidio Alternatives and Competitors for 2025

Tidio has become popular customer service software, helping businesses engage with customers in real-time and automate support. With its AI-driven chatbots, multichannel... read more

Success Stories

6 min read | Mar 24 | Karolina Żeromska

Wembley Stadium Earns Over $1.5M in Eight Months with ChatBot on the AI-powered Frontline

Wembley Stadium: Above and beyond the spotlight Wembley Stadium, located in London and owned by the Football Association, is a symbol of British live sports and... read more

Customer ServiceMarketing

11 min read | Feb 10 | Kelly Breland

11 Ways to Optimize Website User Experience

A website that makes users search for contact information for five minutes is bad design, no matter how sharp it looks. However, a website that may look less good but is... read more

ChatbotsMarketing

18 min read | Jan 13 | Jacquelyn Dunham

Top Chatbot Marketing Examples to Boost Your Business Engagement

Businesses are constantly seeking innovative ways to engage their audiences, drive conversions, and build lasting relationships. From automating routine interactions to... read more

Success Stories

5 min read | Dec 09 | Karolina Żeromska

Funded Trading Plus Achieves 93% CSAT in 125K Yearly Chats and Reduces Workload by 18%

Making high-scale trading accessible for all aspiring investors Founded in 2021, Funded Trading Plus (FT+) is at the forefront of the research and development of... read more

Marketing

7 min read | Nov 25 | Daria Zabój

7 Benefits Gained and 4 Problems Solved – ChatBot for Black Friday

Every year there comes a crazy shopping time that stirs extreme emotions among marketers and support agents. The former rack their brains to come up with outstanding... read more

Chatbots

11 min read | Sep 10 | Jacquelyn Dunham

The 6 Best Ecommerce Chatbots for Your Online Store

More than 2 billion people shop online. Ecommerce stores have more opportunities than ever to grow their businesses, but with increasing demand, it can be challenging to... read more

Customer Service

20 min read | Sep 05 | Jacquelyn Dunham

HubSpot Competitors and Alternatives for Chatbot Builder

HubSpot is well-known for its all-in-one marketing, sales, and customer service tools, including a handy chatbot builder. But let’s face it, not everyone finds... read more

Chatbots

7 min read | Sep 05 | Jacquelyn Dunham

Incident Response: How Chatbots Handle Security Breaches

Modern businesses rely heavily on technology to help manage their daily operations. This includes storing sensitive data and communicating with users. As with any... read more

Success Stories

6 min read | Aug 19 | Karolina Żeromska

Hairlust Saves 20% of Their Communication Time with 800K Monthly Visitors across 13 Localized Websites

Hairlust: the top-notch D2C hair care brand Located in the vibrant city of Copenhagen, Hairlust is more than just a hair care brand—it’s a movement towards clean,... read more

Chatbots

17 min read | Aug 16 | Kamila Tokarska and Jacquelyn Dunham

Compare Chatbot Platforms and Pick the Best One for You

With the abundance of chatbot-related technologies available, choosing the perfect chatbot platform can be overwhelming. There are various other chatbot development... read more

Customer Service

23 min read | Jul 16 | Jacquelyn Dunham

Best Freshworks Alternative and Competitors (User Reviews)

Providing excellent customer service is fundamental to keeping customers happy and loyal. Freshworks is praised for its intuitive interface and complete set of features... read more

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