Content Marketing Specialist
As a retail or ecommerce owner or manager, you know how important it is to provide excellent customer service to maximize sales and keep customers coming back. However, this can be a challenge when you’re dealing with a high volume of inquiries, especially outside of... read more
12 min read | May 14 | Jacquelyn Dunham
Chatbot mistakes can derail your user experience and impact your site’s success. Read through our list of 13 common mistakes and how to avoid them. read more
12 min read | May 07 | Jacquelyn Dunham
Did you know that implementing chatbots can help businesses save up to 30% on customer support costs? If you’re looking to enhance your customer experience or streamline... read more
13 min read | Apr 30 | Jacquelyn Dunham
Your ecommerce checkout process optimization can mean the difference between making sales and losing them. Online shoppers converted at a rate of 1.1% to... read more
8 min read | Apr 26 | Jacquelyn Dunham
Chatbot terminology is evolving as more features and technology disrupt the industry. And if you haven’t been paying attention, there have been a lot of changes in the... read more
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