Infusing convenience and technology into personal finance and banking is no longer an added benefit. It’s now a requirement to remain competitive with other institutions leveraging advanced technology. A recent study found that 48% of bank customers manage their accounts using... read more
Ever wondered how a simple tool can make your online experience way better? That’s precisely what FAQ chatbots are doing. Nowadays, 35% of people use chatbots to sort out issues or get the necessary answers. In this article, I have compiled the most essential... read more
Are you interested in improving your customer service while reducing costs? Imagine slashing your customer support expenses by up to 30% – a reality made possible by the latest advancements in chatbot technology. Customer service chatbots are an essential tool for... read more
Have you ever wondered how the financial world manages to keep up with the demands of the digital era? Fintech chatbots are the answer. These AI-driven finance chatbots are not just a futuristic concept; they are revolutionizing how we interact within the financial services... read more
You’ve probably been in a situation more than once where your dream trip is approaching, and you haven’t prepared anything. It’s that moment when you’re drenched in a cold sweat and wonder if your other half is already packed and ready. Well, your clients... read more
There is a reason over 25% of travel and hospitality companies around the world rely on chatbots to power their customer support services. Having a clean system in place that empowers potential customers to get answers to last-minute questions before placing a booking... read more
2023 witnessed significant and swift growth in the development of chatbots. The increasing importance of AI in the online sales industry, as well as in the online world generally, had a massive influence on future trends and the direction taken by virtual assistants. Companies... read more
Businesses are always searching for new and creative methods to improve customer service and engagement. Chatbots have gained popularity in recent years. AI-powered conversational bots have become indispensable for promptly and effectively handling client inquiries. Let’s examine... read more
Since 2016, when Facebook opened Messenger for bots, brands have widely adopted them. Everybody is now talking about them and their value to businesses. But what exactly are chatbots, and why have they become so important? In this chatbot guide, you’ll find answers to these... read more
Checking the calendar whenever a client asks for a free date is unwieldy. Searching for the correct date and time to suit two people can take a few minutes. This makes making appointments quite an adventure. The appointment booking process should be simple for both parties so... read more
Reviewing hundreds of resumes, handling administrative tasks, and creating relationships with candidates sounds like a big challenge that demands lots of work and resources from Human Resources (HR). However, there is a solution that can make it much easier – HR chatbots.... read more
From multiple templates to multilingual support, AI features, and customizable chat widgets, implementing a chatbot on a WordPress website can be a breeze with a plethora of available plugins. Plus, convenient ratings can help you weed through hundreds of options to focus on the... read more
If you are an ecommerce business owner, you probably faced a situation where you had to deal with numerous inquiries, phone calls, and emails about orders. Customers are often anxious about the delivery of their parcels, asking questions about the status of their order, updates,... read more
Updated 11.01.2024 The first chatbot (Eliza) dates back to 1966, making it older than the Internet. However, the technology had to wait some time to thrive on a large scale. It was not until 2016 that Facebook allowed developers to place chatbots on Messenger. Brands started to... read more
Imagine a virtual team member capable of doing multiple tasks at once: Presenting your restaurant menu. Processing menu orders. Making reservations. Supporting customers. Providing contact details. But it doesn’t stop there. Even when that human touch is indispensable, the... read more
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